Workshops & Programs

RPM: Three Steps to Extraordinary Achievement in the Workplace
Creating Extraordinary Relationships with Customers
Creating Extraordinary Relationships among Employees in the Workplace
Extraordinary Excellence in the Workplace

RPM: Three Steps to Extraordinary Achievement in the Workplace

Every one of your employees has it in them to become extraordinary. I really mean it. You can give your employees goals and tools, but this doesn’t guarantee achievement. If you really want to cut through to what makes a difference, you have to break habits, rewrite routines, change attitudes, and shake things up. To do this, you need someone who has experienced extreme change in high-stake circumstances over and over again.

Learn from aviatrix, explorer, and scientist Sandi Smith what it takes to soar above your competition in the marketplace and in your workplace while improving your quality of life. You’ll find out how to blend the right amount of risk, passion, and mastery (RPM) to lead an extraordinary life.

Discover a new perspective on risk-taking, fear, and courage that will take your performance to a new level.
Find out how to perfect passion in your work as if each day was new and fresh regardless of how many actual years you’ve been doing it.
Learn a simple method for mastering anything, no matter what your IQ, personality, or natural tendencies are.

"What a great story – you kept me "glued" to your every word. The lesson you tied to RPM will help me to remember the lessons of life. I wish you had had more time. I will be looking forward to your next adventure." – Joci James, About Choice Coaching

This program is delivered in keynote or customized workshop format and is ideal for sales teams, executives, entrepreneurs, association members, and employees who want to achieve at a higher level.

To reserve a date or inquire about programs, please call or email us.

Creating Extraordinary Relationships with Customers

Are you losing customers because your employees are not solving their problems? Is there a lot of finger-pointing blame between departments in your organization? Are you being blindsided when loyal customers leave?

Learn how to communicate at an extraordinary level with customers to keep them satisfied for a long time.

Throw out your stale customer service scripts and find out how to connect naturally with employees on a visceral level.
Learn how to turn the most irate customers into delighted customers.
Build loyalty and profits with current customers.

“I loved how it was applied to lessons that will help in our business practices. The stories and examples were unique and interesting.” – Suzanne Berger, State Farm

This program is delivered in customized workshop format and is ideal for customer service employees and anyone who works directly with customers.

To reserve a date or inquire about programs, please call or email us.

Creating Extraordinary Relationships Among Employees in the Workplace

Is your workplace full of politics, infighting, and jealousy? Is productivity and profitability suffering from poor employee relationships? A harmonious workplace is a realistic goal for any office.

Learn how to relate to other employees in your office no matter how you feel about them.
Build an environment where all workers feel supported and productivity soars.
Find out how to resolve conflict and build harmony in your workplace.

"The biggest risk is not to take any. As I am forcing myself to get out of my comfort zone, and stop working for other and build my own practice, your message struck home. There are only two emotions that rule men; fear and love." – Laurent Pelletier

This program is delivered in customized workshop format and is ideal for teams, departments, shifts, or people who work in groups.

To reserve a date or inquire about programs, please call or email us.

Extraordinary Excellence in the Workplace

Fatal mistakes in commercial aviation are incredibly rare considering the volume of people who fly every day. Apply these standards to your organization and your productivity will soar.

Learn how pilot tools such as checklists and redundancy can improve your organization.
Discover what’s different about pilot training from other training and how you can bring these benefits to your firm.
Find out how to incorporate cockpit resource management to improve teamwork in your company.

“I liked the comparison to Amelia’s trip. I liked your personal touch to the presentation. RPM, Risk, Passion, Mastery was a great key point and enjoyed it very much.” – Anne Goodman, Branch Leader, Longaberger Co.

This program is delivered in customized workshop format and is ideal for managers and supervisors who are looking for a boost in quality and productivity.

To reserve a date or inquire about programs, please call or email us.